Proactive project manages are people who focus their efforts and attention on the long-term as opposed to being reactive in the present moment. They believe that their actions matter and that they can positively influence a situation by doing something about it. 

One of the best ways in which you can be proactive as a project manager is to work with your team and stakeholders to actively identify, analyze and mitigate project risks before they turn into issues. You can also make a concerted effort to build strong and lasting relationships with your stakeholders so that you are able to draw on their knowledge and support the day you need it. When you keep your stakeholders abreast of developments and have an excellent rapport with them, they are very unlikely to ever turn against you. They respect you and they know that you are actively working to improve all aspects of the project on their behalf. 

Another way to be proactive is to carry out project reviews and to liaise with your team members on a one-to-one basis. Ask for feedback and investigate if there is anything at all you can do to optimize the way the team works. In addition, be proactive and explore if your QA activities are as good as they can be. Poor product quality is one of the biggest reasons for project failure.

Reactive is the opposite of proactive. Reactive people often hold a belief that they have no control over a situation. This could relate to the behavior of an unreasonable stakeholder or the issues that arise during a project. They surrender and wait until a potential problem has become a burning issue before they take action. 

One of the reasons why some project managers give in and become reactive, is that their workload is so big that they feel they have no option but to fire fight in the present moment. But in reality we always have an option even if it is not an easy one. If you feel overloaded and overworked, look at how you can delegate more, how you can get better at saying ‘no’ to new requests and how you can optimizing the way you manage your time. 
 
To become more proactive, make it a habit to regularly engage in the following;  

- Spend time on your own and with team members identifying anything which could go wrong on the project. Thoroughly analyze the risks and identify an owner and mitigating actions. Do this as often as possible.

- Ask team members as often as you can what is preventing them from moving forward or what could make them work more effectively.

- Build strong relationships with all key players on the project. See things from their point of view, understand their interests and address their issues and concerns.

- Carry out project reviews and encourage a culture of learning and contribution. Discuss how past issues can be avoided and take action to make improvements.

- Demonstrate and prototype the solution to the customer and end users as often as possible. Ask for feedback and verify that what you are building matches their requirements and expectations.

- Identify and review your project controls on a regular basis. Assess if they are working as expected and keeping cost, quality and time under control.

- Actively manage your stakeholders’ expectations through face-to-face meetings and regular project reporting. Make them appreciate which risks, issues and constraints you are facing. Make sure there are no negative surprises. 
 
- Organize knowledge sharing and fun team building activities to improve morale and motivation. 

- Assess your own working practices and determine how you can optimize the way you spend your time. Could you for instance start delegating more?


If you liked this post, you may also like:
My Story - Working Smarter; Not Harder! 
Be a Project Champion
Delegate Effectively and Thoughtfully
Risk management is how adults manage projects 

 


Comments

Kristina
08/04/2011 07:22

Sorry if I'm starting some blasphemy here, but in my opinion all these things should be natural to a project manager / good project manager full stop. A character trait of a good project manager should be that s/he is pro-active while this article makes it sound like it would earn anyone brownie points just because of .... starting to do his/her job.

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08/04/2011 11:27

Nice article! I agree that product and project managers should be proactive. I used the metaphor of building inspectors vs. firefighters in a past blog post of my own about the importance of product and project managers being proactive: http://www.voximate.com/blog/article/398/product-management-firefighting/

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08/04/2011 11:40

You are right Kristina - every good project manager 'should' be proactive, but unfortunately I have seen many examples where it is not the case. Instead some project managers are reactive and firefight in the present moment. I am pleased if you belong to the pro-active type :-)

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08/04/2011 17:48

Good points. I'd like to see companies invest more time and money in training project managers in the art of managing people. It seems like training is focused on managing the numbers, artifacts and risks. But, in the end, people get stuff done, not gantt charts.

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Pranjal R Nigam
08/29/2011 20:24

Explained beautifully.

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09/12/2011 00:33

Susanne,
This is a very good post and it addresses a fundamental principle: project management is about being proactive. I believe that the starting point for that is to have clear project goals and objectives and keep one's focus on these. This helps veering off into a reactive mode of work.

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04/23/2012 06:54

Nice blog about the management firm.The description is really useful for the new customers and people who really want to be a part of this group.Thanks.

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04/05/2013 01:04

thank you for the nice management tips. its please to visit this post.

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